Privacy policy
Introduction
Greenerwave is committed to comply with applicable personal data protection laws and regulations and ensure that your personal data is protected.
While you browse and interact with our website or company, we may collect and process your personal data as the data controller. We highly value your privacy and are committed to protecting your personal information.
The purpose of this policy is to inform users of the methods of collection, processing and use of their personal data, as well as the rights conferred on them in this context with regard to the provisions applicable in this area.
Personal data is any information relating to an identified or identifiable natural person either directly or indirectly. It includes information such as name, contact details, identification numbers, financial data, location data or online identifiers.
We will indicate to you if the provision of certain personal data is mandatory for the use of the Site. If you choose not to provide any personal data marked as mandatory, we may not be able to respond to your queries or provide the services to you.
What personal data do we collect
We collect, use and process the following categories of personal data:
- Identification data such as first name(s), last name(s), title, contact details (email, company, telephone number(s)).
- IT data such as connecting logs, IP addresses, cookies identifiers, traffic and navigation history on the Site, including information relating to the traceability of your actions on and interactions with the site.
We may collect this personal data:
- directly from you when you complete a form and you provide us with such information, and/or
- indirectly through the organisation you are working for if needed for a purpose listed below or information made publicly available.
What are the purposes of processing your personal data?
Greenerwave may process your personal data collected through the Site for the following purposes:
01. Communication
- We may use your personal data for the management, processing and monitoring of your requests and exchanges with Greenerwave initiated via the Site, as well as communication operations through various means, including postal mail or email.
- We may use your personal data for the company’s relations with its contacts (customers, prospects, etc.) in general.
- We may use your personal data to send you our newsletter via email.
02. Marketing
- We may use your personal data for the management and implementation of commercial and communication operations by Greenerwave at large.
- We may use your personal data for conducting prospects based on your selected preferences.
03. Website browsers
- We may use your personal data, so you access and benefit from the functionalities offered on the Site.
04. Research and development
- We may use your personal data to understand and study the use of the Site by users of the Site and their browsing behavior to improve our online communication.
05. To comply with legal and regulatory obligations
- We may use your personal data to comply with legal and regulatory obligations resulting from Greenerwave’s activity. This includes responding to requests from authorities or courts’ orders, as well as complying with export control and sanctions requirements.
What is the legal basis for processing your personal data?
We process your personal data under the following legal basis:
01. As a result of your consent. When you have consented to the processing of your personal data by us for certain services. You can withdraw your consent at any time by contacting us at data.protection@greenerwave.com. For further information, please see below the Section “How to exercise your rights?”.
02. Within the scope of a legitime interest. The processing of your personal data might be necessary on certain occasions by considering the minimum privacy impact for you:
- For the analysis and optimization of our Site.
- For ensuring IT security to detect security threats, frauds or other malicious or criminal activities and the IT operation of Greenerwave.
- For prevent and investigation of criminal acts.
- For communication purposes such as a newsletter.
- For monitoring the compliance with our policies and standards.
03. On the basis of Greenerwave’s legal obligations. Greenerwave is a French company subject to legal obligations and regulations. The processing of your personal data might be necessary in some cases for Greenerwave to fulfill these legal obligations.
Who is your personal data intended for?
Subject to applicable law and depending on the cases, your personal data will be received by:
- Greenerwave’s authorized services and persons working for or on behalf of Greenerwave.
- Greenerwave’s service providers and partners, contractual and commercial, who may be involved in the processing of the personal data mentioned above, for some of the aforementioned purposes, and only if such communication proves necessary.
- Law enforcement or authorities when it is necessary to comply with applicable law.
How long will your personal data be retained?
Your personal data will not be kept for more than two years.
Is any of your personal data transferred overseas?
Your personal data will be processed in the European Union and not overseas.
What measures have been implemented to ensure the security of your data?
Greenerwave takes all useful and appropriate precautions and measures, whether physical, logical, technical, functional, administrative or organizational, with regard to the state of knowledge, the implementation costs implemented and the nature, scope, context and purposes of the processing as well as the risks, the degree of probability and severity of which varies, for the rights and freedoms of natural persons, to preserve the security and confidentiality of the data and guarantee a level of security appropriate to the risk, and in particular prevent it from being distorted, damaged or from unauthorized third parties having access to it.
However, due to the public and unsecured nature of the Internet, Greenerwave cannot be responsible for the security of personal data transmissions over the Internet.
What are your rights?
At any time, you may exercise your personal data protection rights as listed below by contacting us at data.protection@greenerwave.com:
| Right to access/obtain a report detailing the information held about you | You have the right to obtain: (i) confirmation of whether, and where, we are processing your personal data; (ii) information about the categories of personal data we are processing, the purposes for which we process your personal data and information as to how we determine applicable retention periods; (iii) information about the categories of recipients with whom we may share your personal data; and (iv) a copy of the personal data we hold about you. |
| Right to correct personal data | You have the right to obtain rectification of any inaccurate or incomplete personal data we hold about you without undue delay. |
| Right to be forgotten | You have the right, in some circumstances, to require us to erase your personal data without undue delay if the continued processing of that personal data is not justified. |
| Right to restrict the processing of your personal data | You have the right, in some circumstances, to require us to limit the purposes for which we process your personal data if the continued processing of the personal data in this way is not justified, such as where the accuracy of the personal data is contested by you. |
| Right to data portability | You have the right, in certain circumstances, to receive a copy of the personal data you have provided us in a structured, commonly used, machine-readable format that supports re-use, or to request the transfer of your personal data to another person. |
| Right to object | You have the right to object to any processing based on our legitimate interests where there are grounds relating to your situation. There may be compelling reasons for continuing to process your personal data, and we will assess and inform you if that is the case. |
| Right to withdraw consent | Where your consent is required, you may at any time withdraw such consent. |
You have in any case the possibility of submitting a complaint to a national authority responsible for the protection of personal data if you consider that the processing of your data is not carried out in accordance with the applicable provisions
In France, the Commission Nationale de l’Informatique and Liberties (“CNIL”) is the national data protection authority.
If you are based in the European Union, information about how to contact your local data protection authority is available here.
How do you exercise your rights?
If you want to exercise your rights, or you have questions regarding the processing of your personal data, please contact Greenerwave at the following email address: data.protection@greenerwave.com.
In case of doubt about your identity, we may ask you to justify it by enclosing a copy of any identity document.
Embedded contents from other websites
Pages on this site may include embedded content (such as videos, images, articles…). Embedded content from other websites behaves in the same way as if the visitor were visiting the other site.
These websites may collect data about you, use cookies, embed third-party tracking tools, and monitor your interactions with embedded content if you have an account and are logged into their website.
What happens to your data on third-party websites
Some links on the Site may send you to third-party websites outside of Greenerwave. In this regard, your attention is drawn to the fact that the personal data protection policies of these sites may be different from those of Greenerwave.
Also, it is recommended, in all cases, to read the personal data protection policy of each of the websites concerned.
In any event, Greenerwave cannot be held liable if the data processing carried out via one of these sites contravenes the applicable legal and regulatory provisions.
Cookies policy
Cookies are text files containing information that identifies repeat visitors for the duration of their visit to this site. Cookies are stored on your computer’s hard drive and do not cause any damage to it. They allow us to increase the user-friendliness of the site, to measure the audience and to precisely adapt the contents to your needs. Cookies are also used to check whether your computer has already been connected to our pages. Only the cookie stored on your computer is then identified. If you have given your consent, personal data will be saved in the form of cookies, for example to facilitate secure access to our site by avoiding the repeated entry of your login and password.
The cookies on the site do not contain any personal identifiable information and are designed to be used only by Greenerwave.
Your Internet browser has a feature called “cookies”, which saves a small text file on your computer when you visit a website. We use these cookies during your navigation on our website.
For more information about cookies, you can visit the CNIL website (CNIL).
Here is the list of cookies used and their purpose:
Collected Data and Uses
Contact Forms
| When ? | What data ? | Storage | Uses | Data Retention |
| When you submit a contact form. | The data you entered in the contact form as well as technical information (IP address, browser model and version). | The data is received by email and then stored in our business application. The database of this business application is hosted locally at our company. | This data is used to: – contact you and respond to your request – offer you commercial deals if you have expressed the desire to receive such offers | A maximum of 2 years |
Statistics Tools
| When ? | What data ? | Storage | Uses | Data Retention |
| When you browse the website. | List of data collected by Google Analytics | The data is stored by the Google Analytics application. | We use the Google Analytics application to obtain statistics on visits to our website. | Data is automatically anonymized after 2 years. |
Google Recaptcha Anti-Spam
This website uses Google’s invisible anti-spam system. For more information about this Google service: Privacy Policy and Terms of Use
Updates to this Privacy Policy
We may update this Privacy Policy from time to time by modifying or adjusting its content.
In the event of changes to this Privacy Policy, we will change the date at the end of this Privacy Policy. All changes shall be effective from the date of publication.
Contact us
If you have any questions or requests relating to this Privacy Policy or other privacy-related matters, you can contact us at the following email: data.protection@greenerwave.com.
Last update: July 2025